At Heartfire, we honor your trust by safeguarding your personal information. Below is an outline of how we collect, use, and protect your information while staying transparent about your rights.

Privacy Policy

At Heartfire, we honor your trust by safeguarding your personal information. Below is an outline of how we collect, use, and protect your information while staying transparent about your rights.

What We Collect

We only collect the information we need to provide safe and effective care. This might include your name, contact details, health history, and payment information. Everything we gather is handled with respect and kept as minimal as possible.

How We Use Your Information

We use your information to support your mental health journey, including scheduling appointments, providing therapy, and processing payments. We never share your information without your explicit consent, except when legally required or in emergencies where your safety or someone else’s is at risk.

Keeping Your Data Secure

Your personal information is stored securely, whether on paper or electronically. Only authorized team members can access it. When we no longer need your data, we securely destroy it.

Your Rights

You can ask to access or correct your information at any time. You can also withdraw consent for its use, though this may affect the services we’re able to provide. We’ll work with you to address any privacy concerns.

Questions? We’re Here to Help

If you have any questions about your privacy, reach out to us directly. By choosing Heartfire, you’re agreeing to these practices — and we’re committed to keeping your trust sacred.