Terms and Conditions

Heartfire is a space of safety, connection, and trust. Below are the terms we follow to keep our relationship clear and our services running smoothly.

Terms and Conditions

Heartfire is a space of safety, connection, and trust. Below are the terms we follow to keep our relationship clear and our services running smoothly.

Scope of Services

Heartfire provides mental health therapy for individuals, couples, and families, offered in-person, outdoors, or virtually. While we’re here to support your well-being, our services don’t replace medical, legal, or financial advice.

Confidentiality and Exceptions

Your privacy is a cornerstone of our work together. What you share stays between us, except when disclosure is required by law — like when there’s a risk of harm to you or someone else, or a child’s safety is at stake.

Payment and Cancellations

Fees for therapy are shared before booking and are payable at the time of service. If you need to cancel or reschedule, let us know at least 24 hours in advance to avoid a cancellation fee. Respecting everyone’s time is part of how we maintain a healthy, supportive practice.

Website Use

By visiting our website, you agree to use it responsibly and respectfully. All content — including text, images, and logos — belongs to Heartfire and can’t be copied or shared without our permission.

Questions or Concerns

If you have questions about these terms or how they apply to you, reach out. We’re happy to clarify and ensure your experience with Heartfire is as supportive and transparent as possible. By working with us, you’re part of a community built on trust, care, and connection.